Move forward with conviction.
Build the ideas that matter.
At Hopscotch Labs, we learn what matters to your customers and market to help you create the best possible products and experiences. Our efficient process for product discovery combines deep research and exercises that refuel your team, provides clarity, and drives customer satisfaction.
RAPID CX
We are your customer engagement partner.
We uncover hidden opportunities through direct customer conversations, providing the tools and product strategies to help you think differently and take concrete action.
Our Services
Labs + Workshops
We use collaborative sessions and rapid experience design to drive creativity, foster ownership, and accelerate teams toward holistic solutions in as little as three hours.
UX Benchmarking & Impact Tracking
UX Scorecards & Benchmarking: We document the user experience through standardized metrics to track progress over time, allowing you to quantify your team’s impact on the company’s bottom line.
FEATURED CASE STUDY
INDUSTRY: Logistics
Airspace Technologies
Through rapid research and prototyping workshops, we helped Airspace Technologies eliminate customer friction in their logistics platform. This engagement resulted in a redesigned dashboard that secured 40% more business from their largest client.
TRUSTED PARTNER
Our Clients
We partner with you, whether a local startup or a global phenomena. Our work has helped organizations like Sony, Airspace Technology, and the City of San Diego connect more meaningfully with their customers.
INDUSTRIES SERVED
Finance
Logistics
Fleet
Insurance
HR management
Medtech
Govtech
Gaming
Who we are
Founded in San Diego, California in 2014 to help clients develop innovations that connect with their audiences, Hopscotch Labs deploys a team of problem solvers: consultants and strategic partners to dig deep and design solutions. Our projects are fast and seamless following lean processes. We can get you answers in 3 hours or really dig in and get you a product roadmap in a crystal clear blue ocean within 6 weeks. At Hopscotch, we work across industries enabling us to bring innovative ideas from CPG to patient care, civic tech to fintech. We have deep experience building enterprise software for logistics companies and working with civic entities to bring smart, resident-based tech to life.